Privacy Policy — BinDrop PDX
Effective date: October 14, 2026
BinDrop PDX ("we," "us," or "our") operates the website BinDropPDX.com. This policy explains what information we collect, how we use it, and the choices you have. By using our website, you agree to this policy.
Information we collect
Information you give us: When you request or book a bin rental, contact us, or sign up for a discount, we collect the information you provide — such as your name, email address, phone number, delivery and pickup addresses, moving dates, and rental details. If you email us from an employer email address to verify a discount, we receive that email address.
Payment information: Payments are processed by a third-party payment processor. We do not store your full payment card numbers on our systems.
Information collected automatically: When you visit our website, we and our partners automatically collect certain information about your device and browsing activity, such as your IP address, browser type, pages viewed, and the dates and times of your visits. This is collected using cookies and similar technologies, described below.
How we use your information
We use your information to:
- Provide, schedule, and manage your bin rental, including delivery and pickup
- Send booking confirmations, invoices, and service-related messages
- Respond to your questions and requests
- Verify eligibility for employee or other discounts
- Operate, maintain, and improve our website and services
- Measure and improve our advertising, and show ads that may interest you
Cookies, analytics, and advertising
We use cookies and similar technologies (such as pixels and tags) for the operation of our website, analytics, and advertising.
Google Analytics: We use Google Analytics to understand how visitors use our website so we can improve it. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to this site.
Meta Pixel: We use the Meta Pixel (Facebook/Instagram) to measure the effectiveness of our advertising, understand the actions people take on our website (such as completing a booking), and reach people who have visited our website with relevant follow-up ads on Facebook and Instagram.
These tools may share information they collect with Meta and Google in accordance with their own privacy policies. We do not control how those companies use data they collect through their own services.
Your choices: You can control cookies through your browser settings, including blocking or deleting cookies. You can adjust how ads are shown to you on Facebook and Instagram in your ad preferences at facebook.com/ads/preferences. Blocking cookies may affect some website features.
How we share information
We do not sell your personal information for money. We share information only as needed to run our business, including with:
- Service providers who help us operate the website, process payments, schedule deliveries, and communicate with customers
- Analytics and advertising partners (such as Google and Meta), as described above
- Authorities or other parties when required by law, or to protect our rights, property, or safety
Data retention and security
We keep personal information only as long as needed for the purposes described in this policy, to maintain our business records, or as required by law. We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights and choices
You may contact us at any time to ask what personal information we hold about you, request a correction or deletion of your information, or opt out of marketing messages. We will respond to reasonable requests in accordance with applicable law. Marketing emails include an unsubscribe option.
Children's privacy
Our website and services are intended for adults arranging a move. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact us
BinDrop PDX Email: info@bindroppdx.com Phone: 503-308-0218